Appointment Policy

Cancellation Policy
We understand that unanticipated events occasionally happen in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

If you feel sick (even a little) or have been around anyone who feels sick, please practice self-quarantine and cancel your appointment.

24-hour advance notice is appreciated when canceling an appointment. It allows the opportunity for someone else to schedule an appointment. If you cannot give us 24-hours advance notice, you may be charged the full amount of your appointment. This amount is required to be paid before your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged the FULL AMOUNT for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to seeing you!